Effective Date: March 17, 2026
Welcome to Orosjewels. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Use of the Website
By using this website, you confirm that you are at least the age of majority in your state or province of residence. You agree to use the website only for lawful purposes. Any activity that aims to compromise the website’s integrity, security, or interfere with other users’ experience is strictly prohibited.
2. Products and Pricing
All jewelry pieces and collections listed on Orosjewels are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.
- Pricing: All prices are displayed in USD and are subject to change without notice.
- Accuracy: We strive to ensure that product descriptions, high-resolution images, and prices are as accurate as possible. However, occasional errors may occur. We reserve the right to correct any inaccuracies or omissions and to cancel orders if any information is found to be incorrect at the time of purchase.
3. Orders and Payments
When placing an order, you represent that all information provided (name, shipping address, and payment details) is accurate and complete.
- Payment: Payments must be processed through the secure payment gateways available on our site.
- Order Refusal: We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized transactions, or illegal activity.
4. Shipping and Delivery
Shipping times may vary depending on the destination and the chosen carrier.
- Delays: Orosjewels is not responsible for delays caused by customs clearance, postal carrier issues, or other circumstances beyond our reasonable control.
- Accuracy: Customers are responsible for providing precise shipping information. We are not liable for orders delivered to an incorrect address provided by the customer.
5. Returns and Refunds
We want you to love your purchase. Our policy allows customers to request returns within 30 days of delivery, provided the jewelry is unused, in its original condition, and in its original packaging. Please refer to our full Refund and Returns Policy page for detailed instructions.
6. Intellectual Property
All content on this website—including text, jewelry designs, high-resolution product photography, logos, and graphics—is the exclusive property of Orosjewels and is protected by international copyright laws. Unauthorized reproduction or distribution is strictly prohibited.
7. Limitation of Liability
Orosjewels shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. Our total liability to you shall be limited to the amount actually paid by you for the specific product in question.
8. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon being posted on this page.
9. Contact Information
If you have any questions regarding these Terms and Conditions, please reach out to our support team:
- Email: support@orosjewels.com
- Phone: +1 (623) 250 6734
- Address: 105-33 133rd St, South Richmond Hill, NY 11419, US
- Support Hours: 8:00 AM – 5:00 PM (Monday – Saturday | GMT-7)
